ISO 10015:1999, Quality Management - Guidelines For Training
To stay in the race, organizations must continuously re-invest in and upgrade the competence of their human resources. However, most managers do not know how to measure the benefits of training and the return on training investment. ISO 10015:1999; Quality Management - Guidelines for training, provides answers to the crucial question: "does it pay to train?"
International Standard ISO 10015:1999 Quality management — Guidelines for training is something of an undiscovered gem in the ISO 9000 family of standards. It provides guidelines to assist organizations and their managers when addressing issues related to training.